Privacy Policy

Introduction

At TechnoKnowledge24 ("we", "our", or "us"), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website.

Information We Collect

We may collect the following information:

• Usage Data: Pages visited, time spent, referral source, browser type, and device information through analytics tools.
• Cookies: Small data files stored on your device to improve your browsing experience.
• Email Address: If you voluntarily subscribe to our newsletter or contact us via the contact form.

How We Use Your Data

• To improve our website content and user experience
• To analyze usage patterns and traffic via Google Analytics
• To deliver relevant advertisements via Google AdSense
• To respond to your inquiries submitted through our contact form

Third-Party Services

We may use the following third-party services:

• Google AdSense: Google may use cookies to serve ads based on your prior visits to our website or other websites. You can opt out of personalized advertising by visiting Google Ad Settings, the Digital Advertising Alliance (DAA), or the Network Advertising Initiative (NAI).
• Google Analytics: We use Google Analytics to understand how visitors interact with our website. Google Analytics uses cookies to collect anonymized data.

Cookies

Our website uses cookies to enhance your experience. You can disable cookies in your browser settings, but some features may not function properly without them.

We use the following categories of cookies:

• Essential Cookies: Required for the website to function (e.g., consent preferences). These cannot be disabled.
• Analytics Cookies: Used by Google Analytics to understand traffic and usage patterns. Set only with your consent.
• Advertising Cookies: Used by Google AdSense to serve personalized advertisements. Set only with your consent.

Cookie Inventory

Note: Third-party cookies from Google may vary. Google may set additional cookies not listed above. For a complete list, refer to Google's cookie policy.

Legal Basis for Processing

We process your personal data under the following legal bases (Article 6, GDPR):

• Consent: For advertising cookies, analytics cookies, and personalized ads. You can withdraw consent at any time by clicking "Cookie Settings" in our website footer or by clearing your cookies.
• Legitimate Interest: For essential website functionality, security monitoring, and spam prevention on our contact form.

Data Processors & Third-Party Partners

We share data with the following third-party processors:

• Google LLC (United States) — Google AdSense for advertising; Google Analytics for usage analytics.

These processors are bound by their own privacy policies and data processing agreements. You can review Google's Privacy Policy for details.

International Data Transfers

Your data may be transferred to and processed in the United States by our third-party processors (Google LLC). These transfers are conducted under Standard Contractual Clauses (SCCs) approved by the European Commission, ensuring an adequate level of data protection.

Data Retention

• Analytics data: Retained for 14 months by Google Analytics, after which it is automatically deleted.
• Advertising cookies: Expire based on Google's cookie policies, typically within 13 months.
• Contact form submissions: Retained for up to 12 months, then deleted unless a continued legitimate purpose exists.
• Newsletter subscriptions: Retained for up to 24 months from the date of subscription. Inactive subscribers are removed automatically. You may unsubscribe at any time.
• Consent preferences: Stored in your browser's local storage until you clear it.

Your Rights

Under the GDPR and applicable data protection laws, you have the right to:

• Access the personal data we hold about you
• Request correction of your personal data
• Request deletion of your personal data
• Object to or restrict the processing of your data
• Data portability — receive your data in a structured, machine-readable format
• Withdraw consent at any time (without affecting the lawfulness of prior processing)
• Opt out of personalized advertising by visiting Google Ad Settings
• Lodge a complaint with your local Data Protection Authority (DPA). For EEA users, a list of DPAs is available at edpb.europa.eu.

United States Privacy Rights

If you are a resident of the United States, you may have privacy rights under your state's data protection law. This includes but is not limited to the California Consumer Privacy Act (CCPA/CPRA), Virginia Consumer Data Protection Act (VCDPA), Colorado Privacy Act (CPA), Connecticut Data Privacy Act (CTDPA), Utah Consumer Privacy Act (UCPA), Texas Data Privacy and Security Act (TDPSA), Oregon Consumer Privacy Act (OCPA), Montana Consumer Data Privacy Act, Iowa Consumer Data Protection Act, Indiana Consumer Data Protection Act, Tennessee Information Protection Act, Delaware Personal Data Privacy Act, New Hampshire Privacy Act, New Jersey Data Privacy Act, Nebraska Data Privacy Act, Kentucky Consumer Data Protection Act, Maryland Online Data Privacy Act, Minnesota Consumer Data Privacy Act, and Rhode Island Data Transparency and Privacy Protection Act.

Under these laws you may have some or all of the following rights:

• Right to Know: You can request details about the categories and specific pieces of personal information we have collected about you.
• Right to Delete: You can request that we delete your personal information, subject to certain exceptions.
• Right to Opt-Out of Sale/Sharing: We do not sell your personal information. However, the use of advertising cookies by Google AdSense may constitute "sharing" under certain state laws. You can opt out by rejecting non-essential cookies via our cookie consent banner or by visiting Google Ad Settings.
• Right to Correct: You can request that we correct inaccurate personal information.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.

To exercise your rights, please contact us. We will respond to verified requests within 45 days as required by applicable law.

Brazil (LGPD)

If you are a resident of Brazil, you have rights under the Lei Geral de Proteção de Dados (LGPD), including the right to access, correct, anonymize, block, or delete your personal data. You may also revoke consent and request information about entities with which your data has been shared. To exercise these rights, please contact us.

India (DPDPA)

If you are a resident of India, you have rights under the Digital Personal Data Protection Act, 2023 (DPDPA), including the right to access, correct, and erase your personal data, and the right to nominate someone to exercise these rights on your behalf. We process your data based on consent or legitimate uses as defined under the DPDPA. To exercise these rights, please contact us.

Children's Privacy (COPPA Compliance)

Our website is not directed at children under the age of 13. We comply with the Children's Online Privacy Protection Act (COPPA) and do not knowingly collect, use, or disclose personal information from children under 13 years of age.

We do not require or request personal information from children to access any content on our site. If we become aware that we have inadvertently collected personal information from a child under 13, we will take immediate steps to delete that information from our records. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can promptly delete it.

Our use of Google AdSense is configured to comply with COPPA requirements. We have not tagged our site as directed at children, and Google's advertising systems handle ad serving in accordance with applicable child privacy laws.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy, please contact us.